Things to know before we deliver...

Before Delivery

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Requirements:

• The truck needs about 60 feet to drop off and drive away from the container. The area also needs to be accessible by a large truck.

• The ground needs to be suitable to hold a container and debris without sinking or moving.

• Our driver must be made aware of any security checkpoints, gates, or other things that may limit access to the drop off area.

• No hazardous or prohibited items in the container.

• Do not overfill the container. Contents must remain below the lip of the container.

• Be mindful of the final weight. Weight limits are posted when ordering. Certain heavy materials may require a special container. Please let us know if you have heavy debris.

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If we are unable to make a drop off, you will still be charged applicable fees for any of the following reasons:

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• Waste or debris blocking the drop off area.

• If the drop off area is too small.

• Unable to gain access to the drop off area due to not being able to pass gates or other security blocks.

• Not moving any vehicles or other objects blocking the drop off area.

• The ground is not suitable to hold the container.

• If no contact is made during drop off and the drop off is not clearly identified.